Privacy Policy

1. Introduction

Boulder Roof Co ("we," "us," or "our") is a family-owned roofing contractor based in Boulder, Colorado. We have served Boulder homeowners since 2014, and we take your privacy as seriously as we take the quality of our work.

This Privacy Policy explains how Boulder Roof Co collects, uses, and protects information you provide when you visit our website, fill out a contact form, or call us at (303) 555-0117. By using our website you agree to the practices described here.

2. Information We Collect

We collect information only when you voluntarily provide it. This includes:

• Contact form submissions — your name, email address, phone number, and the message you send us.
• Phone calls — when you call (303) 555-0117, basic call data (number, date, duration) may be logged for quality and scheduling purposes.
• Inspection requests — your property address and a description of your roofing needs when you request a free inspection.
• Usage data — pages visited, time on site, browser type, and referring URL collected automatically through standard web server logs and analytics tools.

We do not collect payment card numbers on this website. Any payments are handled through secure third-party processors, and we never store financial credentials.

3. How We Use Your Information

Boulder Roof Co uses the information we collect solely to serve you better:

• To respond to your inquiry, quote request, or inspection scheduling request.
• To send you appointment confirmations and follow-up communications related to your project.
• To improve our website content and user experience based on aggregate usage patterns.
• To comply with legal obligations and protect against fraudulent or abusive contacts.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Period.

4. When We Share Information

We share information only in these limited circumstances:

• Service providers — companies that help us operate our website or business (e.g., email platforms, scheduling tools). These partners are contractually bound to protect your data and may not use it for their own purposes.
• Legal requirements — if required by law, court order, or government authority, we may disclose information as required.
• Business transfers — in the unlikely event Boulder Roof Co is sold or merged, customer data may transfer to the new owner, who will be bound by this Privacy Policy.

5. Cookies & Analytics

Our website uses cookies — small text files stored in your browser — to remember your preferences and improve site performance. We use Google Analytics to understand how visitors use our site in aggregate; this data is anonymized and cannot identify you personally.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality but will not prevent you from contacting Boulder Roof Co or requesting a free inspection.

6. Data Security

We use industry-standard security measures — including HTTPS encryption and access controls — to protect information submitted through our website. No method of transmission over the internet is 100% secure, but we take every practical step to safeguard your data.

We retain contact information only as long as needed to fulfill your service request or as required by Colorado law. When data is no longer needed, we delete or anonymize it.

7. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to update inaccurate or incomplete information.
• Deletion — request that we delete your personal data, subject to legal retention requirements.
• Opt-out — unsubscribe from any marketing communications at any time.

To exercise any of these rights, contact us at info@boulderroofco.com or call (303) 555-0117. We will respond within 30 days.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such data, please contact us immediately at (303) 555-0117 and we will delete it promptly.

9. Changes to This Policy

Boulder Roof Co may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after a revision constitutes acceptance of the updated policy.

We encourage you to review this page periodically. If any change materially affects how we handle your data, we will notify users who have provided contact information.